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Archive for the ‘Innovation Management’ Category

Thousands of working Manipuri professionals (within Manipur state, across Indian cities and foreign countries) wishes to contribute for a better Manipur, but they are mostly not sure how/what to do amidst complexities in govt administration and social chaos in Manipur. State govt can effectively benefit in terms of both financial and voluntary (knowledge/experience) contributions from high caliber Manipuris, if a systematic contribution management framework is developed at the state level with global usability focus. Any individual Manipuri professional willing to share his/her expertise and experiences must be able to do so in a simple and straight forward process towards improving public service deliveries. Thus, the Manipur State Innovation Council (headed by the Chief Minister) and the state planning department ought to consider adapting the current working model towards an integrated and comprehensive Innovation Management structure that can impact every village/town in the state with contribution of Manipuri People (i.e. professionals) residing across the globe.

 Innovation Management in Manipur State

  To create and sustain innovations systematically within Manipur State, we needs –

(1) Local Knowledge-based Institutions enabled to support innovators and sustain innovations

(2) Network of professionals to provide a platform (esp. web-enabled) for ‘Great Minds’ to interact and engage, i.e. sustaining an interactive professionals’ database

(3) Aligning govt ministries (esp. finance support and officials) to support innovations and innovators in their respective sectors

(4) A facilitation centre (esp. created in a Public-Private partnership model) to coordinate all branches of innovation support and execute centre’s administrative activities for public support

(5) Annual face-to-face Networking and Group Discussion Event to bring together Manipuris (esp. professionals across the globe) and govt officials to build trust and relationships

(6) A business oriented forum to lobby or discuss business issues and govt policies that impact specific business sectors in the overall industry

Thus, the key building blocks for a Manipur specific Innovation Management framework may comprises (1) Academic and research institutions, (2) Govt departments, (3) A centralized innovation support centre, (4) virtualized knowledge exchange networks, (5) A business representatives’ forum. And the key activities required within the framework may comprise of (1) Conducting an annual semi-professional global summit, (2) Organizing webinars on topics relevant to Manipuris by inviting distinguished industry professionals on the panel, (3) Allowing students to undertake internship projects in various govt departments (4) Allowing professionals to contribute their work experiences through guest speech or tendered consultancy project, (5) Liaising with Manipuris in foreign countries and outside the state to promote Manipur tourism.

The KEN-Manipur initiative (started by few Overseas Manipuris after the Pravashi Bharatiya Divas 2011 in coordination with few dedicated state govt officials and local academic institutions) is aimed towards building an online database of high caliber Manipuri professionals (residing across the globe) per knowledge/industry sector as ‘Knowledge Exchange Networks’ and each network being supported by relevant departments in the state govt as well as local academic and innovation institutions within Manipur. State govt needs to embed this KEN-Manipur initiative within the state innovation council so that every Manipuri (who may belong or have originated in the past from any village/town within Manipur) can contribute and interact in the virtual web-platform under professional conduct comfortably without feeling discriminated or alienated by focusing on the topic rather than person/ethnicity. Also, relevant govt departments can send out press releases, tender notice, consultation invite on policy formulation, and internship/short projects on the KEN-Manipur website periodically. Interestingly, most social associations and professional discussion forums in Manipur are found being restricted to few individuals only on the basis of ethnicity, religion, birth-place, etc (thereby with own vested self-interest) and there seems no cross-sectors knowledge sharing mechanism connecting each other. Moreover, overall development in every village/town in Manipur may be feasible at a faster speed with active contribution from Global Manipuri professionals in addition to support provided by state govt officials. Knowledge Transfer Networks (KTNs) of UK Govt is one such example of KEN-Manipur initiative used elsewhere.

An annual Global Manipuris Summit (GMS) is the need of the hour to inspire Manipuris residing across the globe to visit Manipur once a year and create a bonding relationship with local Manipuris as well as state govt officials. The summit may be conducted as a semi-professional event by having theme-based workshop/seminar programs, and cultural programs. The benefits of such summit are (1) cause a mindset change impact among various local Manipuris (currently being segregated on ethnic/religious interests instead of humanity) towards a socio-economic development focus, (2) share working knowledge and life experiences received elsewhere by global Manipuris relevant to the local people, (3) contribute to growth of tourism and hospitality sectors in Manipur by the visit of thousands of non-resident Manipuris, (4) receive foreign direct investments (FDI) and professional expertise contributions to various socio-economic projects within Manipur. Also, unlike annual Manipur Sangai Festival, Global Manipuris Summit is likely to bring in extra revenue to the state govt as well as local tourist/hospitality businesses with the inflow of Non-resident Manipuris. Pravashi Bharatiya Divas of Central Indian Govt is one such example of Global Manipuris Summit conducted elsewhere.

A dedicated facilitation centre (e.g. Global Manipuris Facilitation Centre – GMFC) needs to be established in a Public-Private Partnership model to provide important administrative supports to coordinate KEN-Manipur activities (online as well as conducting of monthly local knowledge exchange event), to organize annual Global Manipuris Summit, to liaise with the industry partners for business engagement by global Manipuris as well as govt officials, and to link with the academic and innovation institutions within Manipur. With opening of Moreh as international trade gateway to South East Asian Countries, many visa/legal permission related issues that may impact overseas Manipuris (and local Manipuris) are often going to come up waiting for quick resolution. Such a centre can support redirection of genuine queries from Manipuris to relevant state/central ministries for quick action. Overseas Indian Facilitation Centre (OIFC) of Central Indian Govt (created by partnership between Confederation of Indian Industries – CII and Ministry of Indian Overseas Affairs – MIOA) is one such example of Global Manipuris Facilitation Centre created elsewhere.

A new comprehensive business forum (e.g. Manipur Social and Business Enterprises Network – MSBEN) functioning under global professional ethics and represented by most business enterprises within Manipur is essential to complement any possible collective benefit to industry sectors in Manipur by coordinating with both state govt ministries and other local bodies. Currently available business forums in Manipur lack global perspective and are fragmented to only few industry sectors. The new business forum ought to cater to only Manipur specific businesses yet covering businesses run by Manipuris in other global locations in order to enable building global supply chain of Manipuri business owners. Confederation of Indian Industries (CII) is one example of such business forum.

Schools, colleges, training centres, and universities within Manipur may be transformed into innovation houses wherein not just students and staffs in those institutions indulge in creating new innovations but also local businesses and social bodies can gain business support services and avail innovation support resources for their benefits. Innovation also refers to bringing mindset change (i.e. way of thinking) in addition to creating new technology products/ideas. There can be a centralized (and web-based) innovation support centre having policy documents, and high value staffs; while few chosen or most academic/research institutions can have trained staffs (being delegated or newly recruited) to provide support for enterprise development and business activities. Some of the specialized innovation institutions may be asked to take ownership of conducting monthly/periodic KEN-Manipur workshops by inviting/receiving Manipuri professionals (who may be returning to Manipur state for holiday break), and video/presentations of such useful discussions may be uploaded in KEN-Manipur website for future access. This approach of institutional ownership also enables respective institutions to build strong ties with industry and professionals for the benefit of their staffs, students and alumni. In addition, these institutions can avail access to thousands of highly qualified Manipuri professionals via the database of KEN-Manipur. Innovation vouchers and Capacity Building funds may be made available centrally and be allowed for individual institutions to bid for project sanctions.

Most State Govt departments tend to work in-silo and people (esp. the intended target consumers of each department) often don’t receive govt dept’s announcement of relevant information on time. Most plans under each department (as created by state planning department) fail to reach success at a reasonable level of completion mostly due to implementation issues and bottlenecks during rolled out phase of the plans. Thus, there is a need for collective overseeing of innovation support services provided in each state govt department. Each department may delegate officials to contribute in relevant networks of KEN-Manipur by sensing ongoing discussions in particular networks and by promoting activities/policies/funding info available in their department for usage by professionals and local businesses. Also, there is feasibility to cross sell opportunities (tenders/projects) by govt department to networks relevant to another department within KEN-Manipur (thereby leading to effective usage of govt money).

One key hurdle to be overcome for enabling non-resident Manipuris and local Manipuris (including state govt officials) to engage effectively is the need for acclimatization by both parties to a mid-way work culture suitable to both i.e. adjustment of attitudes/egos. There needs to be orientation programs such as ‘Train the Trainer’ – to help industry professionals to learn working culture (ethics and attitudes) prevalent in Manipur state before they even start their personal contribution, ‘Openness and Team-work training’ – to help state govt officials to adjust their working style to corporate environment by understanding how industry professionals work.

If the state govt has the will to initiate implementing the above recommendations with funding from either state govt or Union Ministry of DoNER (or elsewhere), Manipuri professionals working across the globe can start contributing easily in a simple process towards socio-economic development of every village/town in Manipur. Also, current social unrest in Manipur due to mistrust among communities may go away faster in due course with mindset of local people getting changed because of knowledge inflow from non-resident Manipuris on a peer-to-peer contact basis.

 

About the Author:

Shanjoy Mairembam (BEng, MBA) is a Business Strategy Consultant based at London (UK). He supports mentoring of young entrepreneurs in ‘conceptualization of ideas into business case’, and offers role of a ‘Business Doctor’ to local NGOs/SMEs in Manipur.

For further info, visit http://www.shanmaiconsulting.com; E-mail: shanjoym (at) gmail (dot) com

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